1. Introduction
Please read them carefully as they affect your rights and liabilities under the law. We reserve the right to update or amend these terms from time to time, and we encourage you to review them periodically.
2. Company Information
For any queries, please contact our customer service team via email at help@antidrift.com or call +44 (0)1476 585855
3. Use of the Website
The content of this website is for general information and use only. All materials, including images and text, are the property of Antidrift, and unauthorised use may give rise to legal claims. While we strive to ensure the website operates smoothly, Antidrift cannot guarantee that the website will be free from viruses or harmful components. You are responsible for ensuring that your computer equipment is suitable and secure when using our website.
4. Accuracy of Information
We aim to ensure that all product descriptions and pricing are as accurate as possible. However, slight variations in color or design may occur due to differences in screen displays. If an error in pricing is discovered after you place an order, we will notify you as soon as possible. You may then choose to proceed at the corrected price or cancel your order. We reserve the right to correct any errors or inaccuracies without prior notice.
5. Purchasing Online
When placing an order on our website, you must provide accurate and complete information. Payments are processed securely through our payment service provider. We accept major credit cards, PayPal, and other listed payment methods. If your order cannot be processed for any reason, such as stock shortages or payment issues, we will contact you to resolve the matter.
6. Stock Availability
We endeavour to maintain accurate stock levels on our website. However, if an item is not available at the time of your order, we will inform you and offer alternative options, including backordering the item or providing a refund.
7. Order Confirmation and Cancellation
Your order is confirmed once we dispatch the goods. Until that time, we reserve the right to cancel any order, and if payment has been processed, a full refund will be issued. If you wish to cancel or modify your order before dispatch, please contact us as soon as possible.
8. Delivery
At Antidrift, we are pleased to offer free UK delivery on all orders. No matter where you are located in the United Kingdom, we ensure that your order is delivered to your doorstep without any additional shipping fees. Our global delivery network also allows us to reach customers internationally, making shopping with Antidrift convenient and affordable for everyone.
- Delivery Time: Depending on your location, delivery times may vary. We aim to dispatch all orders promptly, with most deliveries arriving within 3–14 business days after dispatch.
- Tracking: Once your order is shipped, you will receive a tracking number to monitor your package in real-time.
Feel free to contact us at help@antidrift.com if you have any questions about shipping or your order status.
For international orders, any applicable import duties and taxes are the responsibility of the buyer.
9. Returns and Refunds
At Antidrift, we accept returns within 28 days of delivery, in line with UK law. However, due to the handmade, made-to-order nature of our products, returns are only accepted if the item is faulty or not as described. Returned items must be in their original, saleable condition with all labels intact.
Please note that custom-made products are non-refundable for a change of mind. If your item is faulty, contact us at returns@antidrift.co.uk before returning.
For full details, please see our Delivery & Returns Policy.
10. Liability
While we take all reasonable precautions to ensure your data is secure, Antidrift cannot be held liable for unauthorised access due to external circumstances beyond our control. We shall not be held responsible for any indirect or consequential losses, including lost profits or business opportunities, as a result of using our website or purchasing our products.
11. Governing Law
These terms and conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England.
If you have any questions or concerns regarding our terms and conditions, please contact our customer service team for further assistance.